Create my panel

03Billing

Billing rules, in plain words.

Four steps and no surprises. This is exactly what happens on day 30, on day 37, and if you stop paying.

  1. Day 0

    A 30-day period

    Your panel runs and every order counts toward the period, whatever its status. The usage meter in your account shows the count and what the invoice would be if the period ended now.

  2. Day 30

    Invoice, then 7 days to pay

    One invoice for the plan that matches the orders you had in the period, never one in the middle. For the next 7 days you can pay while your panel stays open; those days count as part of your next period. A wallet with auto-pay can pay it for you.

  3. Day 37

    Panel frozen

    Visitors see a notice instead of your storefront, and the period clock stops. Pay, and the panel opens again at once and the period carries on from where it stopped.

  4. Day 67

    Panel archived

    A panel that stays frozen for 30 days is archived, and its last period is invoiced in full.

Fig. 6 — The period line. Bars show the order of events, not exact lengths.

How each invoice is worked out

Example
Day 0$25The first plan, paid as an advance when you order. It comes off your first invoice.Advance
Day 30$75Period 1 had 100,000 orders, which fall in the 50,001 – 100,000 plan: $100, less your $25 advance.First invoice
Day 60$37.50Period 2 had 3,200 orders, which fall in the 1,001 – 5,000 plan. Nothing is left to deduct.Second invoice, and so on

The short version

  • No setup fee. At order you pay the first plan, $25, as an advance, and it comes off your first invoice.
  • Every order counts, in every status.
  • A busy period raises the price of its own invoice, at the end of it, and nothing in the middle. Orders are never stopped at a limit.
  • Paying a frozen panel opens it again at once, and the days it was closed are not counted.
  • No free trial at launch. The live demo covers both sides.