Documentation

A child panel for another SMM panel

A child panel for another panel is an Arty panel whose services come from one SMM panel that you already use. This page explains what we keep, what you can change and what happens when something goes wrong.

What a child panel for another panel is

It is a normal Arty panel with your own domain, your own admin, themes, payment methods, tickets and coupons. The difference is where its services come from: a single SMM panel that you name when you order, called the parent panel. The parent can be any panel that offers the standard API v2.

This is not the same as the child panels that a panel can sell to its own customers. Here the parent is somebody else's panel and you are its customer; Arty does not sell or resell anything on its behalf.

A child panel costs a flat price for every 30 days, paid from your wallet like any other panel. If an invoice is not paid within 7 days the panel is frozen, and paying opens it again.

What you give us and what we store

When you order, you enter the address of the parent panel (it must start with https://) and its API key. Before anything is charged we use the key once to check that the parent answers and accepts it. If the check fails, nothing is charged.

  • We store the host name and the address of the parent panel.
  • We store the API key encrypted. It is never shown again, not to you, not to your staff and not to our staff.
  • We never put the key in a mail, a log, a receipt or an audit entry.

The admin password you choose when you order is stored only as a hash and is sent to your panel so you can sign in. You must change it the first time you sign in.

Who can change what

The parent panel is the only provider of a child panel, and Arty manages it. In your panel admin it appears under Providers, but it cannot be edited, disabled or deleted, and no other provider can be added. You can still change prices, profit margins and the other settings of your services as usual.

The Admin API is not offered on a child panel, and a child panel cannot sell child panels of its own. Themes, payments, tickets and coupons work as on any other panel.

To use another parent panel, cancel the child panel and order a new one. The address of the parent cannot be changed on an existing panel.

Replace the API key

If you changed the key at the parent panel, give us the new one. Open the panel in your account, choose Settings, find Replace API key, paste the new key and confirm. You are asked to confirm it is you, then we check the new key against the parent panel. If it is accepted, we store it and send it to your panel. If not, nothing changes.

You can replace the key while the panel is being set up, active or frozen. Too many tries in an hour are paused for a while.

When the key stops working

Once a day we check that the parent panel still accepts the key. If it does not accept it three days in a row, we send one e-mail to the owner of your Arty account. Your panel is never frozen for this reason and nothing is refunded or charged because of it; orders to the parent simply fail until the key works again.

Open Settings of the panel and use Replace API key. The panel page also shows the state of the connection and the time of the last check.

Cancel and deletion

You can cancel a child panel like any other: before it is active you get the advance back in full; after that it runs until the end of the paid period. When the panel ends, we delete our stored copy of the API key. Archives of the panel are deleted after their retention period.

If you restore a panel that was closed, you enter a new API key through Replace API key, because the old one was deleted. Read how cancelling and restoring work for the dates.

For the general view of providers, read providers.